Enroll at Allied Medical School and be prepared to step into your new dental office assistant career with confidence and ease. Allied's Dental Office Assistant Program teaches you patient care, laboratory tasks and office duties - everything you need to succeed in your new role in a dental office. Provide the support dentists and dental hygienists require every day - you'll work alongside them to keep the office running smooth.
Let's face it, going to the dentist is not high up on most people's list of favorite things to do. Many people are downright scared to visit the dentist and dread their visit weeks in advance. As a dental assistant, there are things you can do to make patients feel more at ease.
Be timely - Sometimes it is inevitable for time to get away from people, but try your best to keep things on schedule. If you find that someone is going to have to wait, give a friendly reminder that you will be with them shortly.
Greet patients - Make sure that you personally greet patients. Walk out to the waiting room, say hello and guide them back to the x-ray area or chair. Ask them how they've been since their last visit or how their day is going.
Create an inviting atmosphere - Ensure that the dental office - both front and back areas - is clean and inviting to the patient. Add some fresh flowers to make the area pleasant for patients. Include interesting magazines and maybe a video game system or TV for kids.
Stay organized - When you are getting the tools ready and setting up for the hygienist or dentist, keep things in an orderly manner. First, this will create a professional-looking work space; second, it will make things go more smoothly and quick for the patient.
Explain treatments to patients - One of the hardest things for patients is not knowing what to expect at their dental visit. Before the hygienist or dentist arrives, take a minute to explain the upcoming procedures and help put the patient at ease.
Be conversational - As you are getting the patient ready for the hygienist or dentist and prepping your work space, take the time to talk with the patient. Ask about their job or family to make them more comfortable and create a rapport.
Smile - Always be positive! This helps create a welcoming environment and makes the patient more comfortable. Put on a friendly face and get the patient smiling too.
Going to the dentist can be stressful enough for some people. Help alleviate that stress by creating a positive experience for them. Getting their teeth cleaned or a cavity filled probably is not high up on their list of favorite things to do, but you can make them more comfortable by doing a few simple things. Click here to learn how to become a dental assistant.
Labels: Dental Assistant, dental assistant course, Dental Patients, dentist
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